Integrated Hard & Soft Services

Whether you're part of a Multinational organisation or an SME, Sunbird Facilities Management can work in partnership with you by aligning our integrated hard and soft services to your business. We'll create a package that provides the best value, made up of efficient and high-quality services that help you reduce costs. Our approach to asset management helps you protect the structural integrity of your buildings over their lifetimes and maintain their value.

We can support businesses in office-based commercial developments through to those in heavy industry. Even if you are operating in a rural, difficult-to-access environment, our local workforce contacts enable us to provide a high-quality, reliable service across Eastern and Southern Africa.

Our services include:

Hard Services

We are perfectly placed to provide a comprehensive and professional range of hard facilities management services to clients across Eastern and Southern Africa. Drawing on our experience and the local knowledge our regional network affords, we are able to provide clients with high quality and cost effective planned and reactive maintenance services that include:

+ Mechanical & Electrical Services

+ Refrigeration

+ Building Fabric Maintenance

+ Heating Ventilation & Air Conditioning (HVAC)

+ UPS

+ Generator Maintenance & Testing

+ Handyman & Caretaking

+ Fire Safety & Prevention

+ CCTV

+ Infra-Red Scanning

Soft Services

Our management teams have extensive experience at delivering soft facilities management services that enable our clients to focus on their core activities. We provide a full range of soft services, either direct or through our strategically appointed supply chain, which can be provided individually or as part of an integrated solution. These services include:

+ Cleaning & Hygiene

+ Grounds Maintenance

+ Helpdesk

+ Reception

+ Switchboard

+ Mail Room & Stores Management

+ Courier

+ Repographics

+ Pest Control

+ Portering & Logistics

+ Window Cleaning

+ Linen & Laundry

We can help to maintain and operate your buildings - increasing your efficiency and protecting your assets

Call Centre & Helpdesk

Our facilities management business unit has established an international call centre and helpdesk for clients operating 24/7, 365 days a year, providing a single point of contact to report problems or service issues, no matter where they are in Africa.

The helpdesk is an integral part of our Computer-Aided Facilities Management (CAFM) system, which provides helpdesk operators with a full set of data for each client asset. For each call, the helpdesk will provide clients with real-time performance and progress information, through to completion.

Our Experts

  • Jo-Senders-150x150.jpg

    Jo Senders

    Managing Director, Property and Support Services.

    Jo Senders joined Sunbird from Interserve in December 2015.

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    Rowland Gurnell

    Managing Director, Sunbird Facilities Management.

    Rowland Gurnell joined Sunbird in June 2016.

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If you are interested in more information on Sunbird Facilities Management, including other support services provided by Sunbird Support Services, please click "Download PDF" at the bottom of this page.